When Customers Google Your Business, What Do They See?

Find out what's missing from your Google listing with a free, personalized visibility audit.

Get My Free Audit

What you get in your audit email

  • Your real Before & After
  • The 3 fixes that matter most for your listing
  • What it would cost to fix them — Starter $99 ($49 with WELCOME50) or Complete $349 + $89/month

See a sample audit → No instant score — this is a real, personalized check, emailed within 1 business day.

A local business owner standing outside their storefront

What the free audit examines

We check your Google Business Profile, hours, photos, services, contact details, reviews, and website link against real listing data.

After the check, we email you a real Before and After within 1 business day, showing what is missing now and what a completed listing would look like.

There is no instant score. This is a real, personalized check, not an automated score.

  • Google Business Profile completeness
  • Hours, services, and contact details
  • Photos and website link
  • Reviews shown on your listing

Crossmark Media is an independent service provider, not Google and not officially affiliated with Google. Google Business Profiles themselves are free; Crossmark charges for professional services.

Game changer

Never miss a call again.

An AI agent that answers your phone, day and night. It answers calls, screens callers, takes a message, and sends you a summary — so every caller gets an answer, and you only hear from the leads that matter.

  • Never miss a call — your AI agent answers after hours, or ever.
  • Answered every time — an AI agent answers every call, anytime, day and night.
  • Only the strongest leads — it screens calls and can forward the strongest leads to you.
  • Keep working — you never have to stop work to answer the phone again, or hire someone to answer it.
  • No more voicemail — customers get an answer right away, instead of voicemail.
  • Look professional, always — you look professional and available, even when you are out working.

$69 per month · No setup fee

500 minutes included per month, then $0.15 per minute after 500 minutes. Recurring monthly — cancel anytime.

See what a completed listing looks like

Illustrative example

Legacy Emergency Tree Service in Columbia, SC — shown as it appears today, and as it should look after optimization.

Before — Legacy Emergency Tree Service

  • Missing photos
  • No rating, no reviews
  • No Call button
  • No Website button
  • Services cut off
  • Hours not completed
  • No description
  • No posts or updates
  • No review system
  • No service area

After — Optimized

  • 4.8 stars · 271 reviews, just like Google shows a strong review profile
  • Complete hours — Open 24 hours Mon–Sat, Sun Closed
  • Professional photos of the tree work, crew, and equipment added
  • Every service listed in full: Tree removal, Tree stump removal, Tree trimming & pruning, Cabling & bracing, Tree planting
  • Clear contact info with working Call and Website buttons
  • Custom website linked — we also do custom website services, built around your business
  • Full description, full address plus Columbia, SC service area, and a review system that makes it more likely happy customers leave a review

The Difference

The gold numbers on the After listing mark each spot we improved. Here is what changed, point by point:

  • Book online
  • Reviews — 4.8 stars · 271 reviews
  • Photos
  • Open 24 hours
  • Address & service area
  • Services listed in full
  • Buttons & verified profile
  • Custom website services

The After panel is an illustrative view of an optimized listing. Ratings and reviews come from genuine customers over time — completing a listing and running a review system makes them more likely, and does not guarantee a rating or ranking on Google.

Why businesses trust Crossmark Media

  • U.S.-based service
  • No Google password sharing
  • You retain ownership of your business accounts
  • No obligation to purchase after your free audit

Crossmark Media is an independent service provider, not Google and not officially affiliated with Google. Google Business Profiles themselves are free; Crossmark charges for professional services.

Testimonials

What customers say

Real reviews from Crossmark Media customers.

5/5
Honestly I thought our google page was fine lol. apparently we were missing a bunch of stuff. Looks a whole lot better now.
— Geoff in Columbia, SC
5/5
I wasn’t really sure what to expect but figured I’d try the free audit. They pointed out a few things I hadn’t even thought about. Pretty helpful actually.
— Melyssa in Tampa, FL
4.5/5
Good experience overall. Took me a little longer than I expected to get all the information together but no complaints about the actual work.
— Bryan in Charlotte, NC
5/5
I’ve owned my business for 11 years and never really paid much attention to how we showed up on Google. Didn’t realize how much information we were leaving out. Wish I’d looked into this sooner.
— Thaddeus in Knoxville, TN
5/5
super easy to work with. i’m not great with computers and they didn’t make me feel dumb asking questions which I appreciated
— Ashlee in Greenville, SC
5/5
Got our website looking a lot better than what I had put together myself. I had been putting it off for months because I figured it would be expensive. Glad I finally did it.
— Mike in Jacksonville, FL
4/5
Quick responses, answered my questions, and explained what I was paying for. That’s really all I wanted. Would use them again.
— Sarah in Raleigh, NC
5/5
not gonna lie I didn’t even know you could add all that information to a Google business page. We had the bare minimum on there for years
— Chris in Savannah, GA
4.5/5
Everything turned out good! Had to go back and forth a couple times on some details but they got it sorted out. Happy with it.
— Amanda in Orlando, FL
5/5
I run a small landscaping business and most of my time is spent out working, not messing with websites and Google. Nice having someone who actually understands that stuff take care of it.
— Zebulon in Lexington, KY
5/5
Was a little skeptical because the price seemed pretty low compared to what some other places quoted me. But the process was straightforward and I liked that I wasn’t being pushed into a bunch of extra services.
— Kevin in Charleston, SC
5/5
Really happy with how everything looks. Nothing complicated, they just did what they said they would do. I’d recommend giving them a shot.
— Nicole in Columbus, OH
5/5
I kept putting off fixing our Google listing because I figured it would be a headache. honestly wasn’t bad at all. Everything looks way more professional now and I didn’t have to spend hours figuring it out myself.
— Brandon in Austin, TX
5/5
Really happy with everything. I own a small cleaning business and had no idea how much stuff was missing from our Google page. They explained what needed fixing and made the whole thing pretty painless.
— Eulalie in Phoenix, AZ
5/5
i was skeptical at first because I’ve dealt with marketing companies before that promise you the world. These guys kept things simple, told me exactly what I was getting and followed through. can’t ask for much more than that
— Toni in Pittsburgh, PA

1 of 15

Request your free audit

Tell us where to find your business and where to send your Before and After. We will email it within 1 business day.

No listing yet? Leave this blank.

Thank you. Your free audit request has been received. We will email your real Before and After within 1 business day.

Prefer to talk first? Book a free 15-minute call — leave your name, phone, and best time, and we will call you back.

Book a free 15-minute call

Prefer to talk first? Leave your name, phone, and best time to call. We will call you back within 1 business day — no obligation, no sales pressure.

Thank you. Your call-back request has been received. We will call you within 1 business day.

Starter Package

Starter Package — $99 one-time, $49 with WELCOME50

Enter code WELCOME50 at checkout for $50 off the Starter Package.

Pay for the Starter Package

Crossmark Complete

Crossmark Complete — $349 one-time + $89/month

Everything we offer, in one package. Everything in the Starter Package, plus Website Refresh, Keyword and SEO Optimization, AI Website Chat, Missed Call Text Back, and Review Reply Setup, plus AI Phone Agent and Ongoing Care every month. Save $100 one-time and $9/month vs buying separately. WELCOME50 does not apply to Complete.

All services

Add any service to your cart here, or on the homepage and Services page — it is the same cart, saved on this device.

  • Crossmark Complete$349 one-time + $89 / month · Save $100 one-time and $9/month
  • Starter Package$99 one-time · $49 with WELCOME50
  • Google Business Profile$49 one-time
  • Listing Cleanup$39 one-time
  • Keyword and SEO Optimization$49 one-time
  • Website$99 one-time
  • Website Refresh$49 one-time
  • Custom Website ServicesCustom quote — a custom website built around your businessAsk for a Quote
  • Review System$29 one-time
  • Photos and Posts Pack$29 one-time
  • Review Reply Setup$29 one-time
  • AI Phone Agent$69 / month
  • AI Website Chat$49 one-time
  • Missed Call Text Back$29 one-time
  • Ongoing Care$29 / month

Why your Google listing matters

A complete Google listing gets found — and chosen. The numbers below, from Google, BrightLocal, and Whitespark, show why:

46%

of all Google searches have local intent

Source: BrightLocal

70%

more likely to attract location visits — complete Google Business Profiles

Source: BrightLocal

50%

more likely to lead to purchase consideration — complete Google Business Profiles

Source: BrightLocal

42%

more requests for directions — listings with photos

Source: Whitespark

35%

more clicks through to the website — listings with photos

Source: Whitespark

Sources: Google, BrightLocal, and Whitespark — the 70% location-visit and 50% purchase-consideration figures for complete Google Business Profiles are reported by BrightLocal, citing Google; the 42% more direction requests and 35% more website clicks for listings with photos are quoted by Whitespark, citing Google; and 46% of all Google searches have local intent, as cited by BrightLocal.